Introduction

A queue could be created by any organization member using Meedio dashboard or Public API. Once you create a queue, it will be open for members and clients to join.

When you create a queue via Public API you will be provided with the redirect URL where the two parties should meet. Clients join a live queue, while specialists accept those client from queue and have a meeting, after which the meeting is moved on to the next client.

Endpoints

POST /v3/rooms/queue

GET /v3/rooms/queue/:id

POST /v3/rooms/queue/:id

DELETE v3/rooms/queue/:id

Queue object

JSON

{
  "id": "63da43d5928cb848430b8da5",
  "name": "example-name",
  "slug": "example-slug",
  "isActive": false,
  "organizationId": "cb386a76-448d-47b0-a19a-607c5ae68f93",
  "closingMessage": "example-closing-message",
  "members": [
    {
      "userId": "00d247fb-5d4d-4c73-a5a0-20b3f895ca72",
      "fullName": "example-full-name",
      "isActive": false,
      "isAutoAccepting": false,
      "joinedCallAt": null
    }
  ]
}

Key	Type	Description
id	string	MongoDB ObjectID generated once the queue was created
name	string	queue name
slug	string	slug name
isActive	boolean	queue status
organizationId	string	version 4 UUID of the organization that the queue belongs to
closingMessage	string	message displayed when the queue is not active
members	array	an array of members (doctors or specialists) that belong to the queue

Member object

Key	Type	Description
userId	string	version 4 UUID of the member
fullName	string	full name of the member
isActive	boolean	member status
isAutoAccepting	boolean	a status that defines if the member is automatically accepting clients to a call
joinedCallAt	Date	timestamp of the moment that a member joins a call